Policies


Please contact us at: info@ralladesign.com

 

Shipping:

Please note that because all of our items are unique and made to order, please allow up to two extra weeks for delivery, though we will make every effort to ship as soon as possible.

Refunds, Returns and Cancellations:

All items are handmade and unique and may have slight variations in size and gemstone color from the pictures on our web site. If you are not satisfied with your purchase, please return your purchase within 7 days of receipt for an exchange or store credit, excluding all shipping charges.

Warranty:

We stand behind the quality of our craftsmanship, but please remember that all hand-crocheted jewelry is very delicate. We will repair or replace any broken jewelry within one year from your purchase (all shipping costs are the responsibility of the customer).



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